Shipping policy

Order Processing:

• All orders are processed within 1-2 business days of receiving payment.

Shipping Rates:

• Shipping charges for your order will be calculated and displayed at checkout before payment is processed.

Estimated Delivery Time:

• Estimated delivery times vary depending on your location. Most orders will arrive within 5-8 days
  

Order Tracking:

• Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to track your package in real-time.

International Shipping:

• We currently offer international shipping to several countries outside of Australia including the US, Canada, Mexico, EU countries, New Zealand and China. Please contact us if you would like to check if your address is inside of our shipping zone.
  

Shipping Address:

• Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delivery Issues:

• If you experience any issues with the delivery of your order, please contact our customer service team at info@goodcuppa.comau for assistance. We will work with our shipping partners to resolve the issue promptly.

Shipping Delays:

• In the event of a shipping delay, we will notify you promptly via email or phone. We appreciate your patience and understanding in these situations.